FAQ, Problems and Solutions

FAQ's - Toners

How are toners used?

Toners are used after hair has been pre-lightened to add soft, delicate tone to the freshly lightened hair.

What Clairol Professional products are toners, or can be used as toners?

Born Blonde Toner Non Peroxide Semi-Permanent Toner
Creme Toner Permanent Toner
Radiance Translucent Deposit-Only Color
Second Nature No Lift Color
Complements Long-Lasting Semi-Permanent Gel Color

What do you mix toners with?

Born Blonde Toner (no mixing required)
Creme Toner equal parts 20 volume developer
Radiance Translucent Deposit-Only Color equal parts Color Infuser
Second Nature equal parts 10 volume developer
Complements Long Lasting Semi-Permanent Color equal parts Color Prompter

What is the processing time?

Process up to 15 minutes. Check color development every 5 minutes.

Sometimes a toner looks like it is going dark as soon as I apply it. Should I take it off?

No, take a wet towel and wipe a small strand to test. It is very common that toners look like they are processing darker than the expected result.

Can I reapply a toner on a double process if it fades out before the client is due for a retouch?

Yes, this will add more tone to the hair. Re-evaluate the toner formula if it is fading fast. You may have to take it slightly deeper. You can add 1/2 oz. of a deeper color to the formula.