FAQ, Problems and Solutions

FAQ's - Lighteners

What are the lightening products that Clairol Professional offers?

There are three categories: powder lighteners; liquid, gel and creme lighteners; high-lift blondes.

Powder Lighteners

Provide maximum lightness in a minimum amount of time for off-the-scalp application use, such as foiling, cap highlighting or hair painting.

Products
Basic White Extra Strength Powder Lightener
BW2 Dedusted Extra Strength Powder Lightener
BW2000 Dust Free Lightener
Kaleidocolors Tonal Powder Lighteners
Mixing

Use:

  • 10 volume for slower lifting action and for relaxed hair.
  • 20 volume for standard lift.
  • 30 volume for fast lifting action (not recommended for use with Kaleidocolors).
Processing

Process until desired lightness is achieved.

Liquid, Gel, and Creme Lighteners

Use for both on- and off-the-scalp applications, such as double-processing and highlighting.

Liquid Lighteners
Instant Whip Gentle lightener for up to 5 Levels of lift
Born Blonde Creamy white lightener for 8 to 10 Levels of lift
7th Stage Double Drabbing for 8 to 10 Levels of lift
Mixing

Use with 4 oz. of 20 volume developer and 1-3 Lightening Activators. Mix in 2 oz. of selected Clairol Professional lightener

Gel and Creme Lighteners
BW CREME Violet Lightener Ultra drabbing action
Complements Lightening Gel Moisture-rich gel lightener
Mixing

Use with 4 oz. of 20 volume developer and 1-2 Lightening Activators.

Processing for All Lighteners

All lighteners continue to lighten for up to 90 minutes.

High-Lift Blondes

Provide up to 5 Levels of lift in a single process with maximum color deposit. Excellent choice for highlighting.

Products
Miss Clairol Extra Blondes HL-B, HL-V, HL-N, HL-G
Torrids 001B, 002BV, 003V
Complements High-Lift Blondes 12A, 12N, 12G
Mixing

Use 4 oz. of 40 volume developer with 2 oz. high-lift blonde shade.

Processing

Process up to 45 minutes.

What is Luminize?

Luminize is a gentle lightening product that lightens and brightens up to one Level and conditions in one easy step. Process up to 10 minutes.

Why do high-lift blondes sometimes look very gold?

If you are applying a high-lift blonde to a natural color that is deeper than a Level 5 - Lightest Brown, you will see warmth in the final result. In addition, if the hair is coarse, this will also work against you during the lightening process as coarse hair is more resistant.

Why do the ends of a high-lift blonde sometimes turn gray or ash.

Blonde hair can be very fragile and porous. Never pull through a high-lift blonde shade to the ends, as it will discolor the hair. Sometimes (even during rinsing), protect the hair with a heavy conditioner, shaft to ends. This will help.

In a double-process application, why does the regrowth come out lighter than the shaft and ends?

The scalp area will always process faster because of the presence of body heat. You must go back to the other areas and reapply lightener until the result matches the regrowth area. It is safe to use up to two applications of a lightener on the shaft and ends in one day.