EDUCATION ---> FAQ, PROBLEMS AND SOLUTIONS ---> Cover Up Gray

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FAQ's - Cover Up Gray

CREATING SINGLE-PROCESS BLONDE ON GRAY HAIR

Client with 100% gray wants to be a pale neutral blonde.

Use the Miss Clairol GrayBusters (80 series). GrayBusters are specifically formulated for optimum gray coverage in a single-process.

1. Choose either:
   • 89N-Very Light Neutral Blonde (Level 9-Very Light Blonde)
   • Or 88N-Light Neutral Blonde (Level 8-Light Blonde)
2. Mix:
   • 2 oz. Miss Clairol GrayBusters
   • 2 oz. 20-volume Clairol Professional developer
3. Apply, using a virgin or retouch method of application.
   Process for 30-45 minutes.
   Rinse, shampoo and condition.

TOO DARK SEMI-PERMANENT GRAY

A deposit-only haircolor looks too dark after the first application on the client’s overly porous, fine hair.

• Use Metalex Hair Conditioner and Color Corrective as directed. Then, select and apply a lighter shade if desired.
• Or Apply Luminize Clear for up to 10 minutes

(NOTE: For best results, color removal procedure should be administered immediately after rinsing deposit-only color from hair. Do not dry hair as this "sets" color and makes it more difficult to remove.)

POOR GRAY COVERAGE WITH SEMI-PERMANENT

Color did not cover gray completely.

Reapply a fresh formula and process up to 45 minutes. To get good gray coverage, color must be left on the hair for the full 45 minutes. Never skimp on processing time.

Next time, use a Neutral (N) Series for complete gray coverage.

POOR GRAY COVERAGE WITH SEMI-PERMANENT ON LESS THAN 40% GRAY

After application of a deposit-only color there is poor gray coverage on less than 40% gray hair.

The color could have been removed too soon, or the color selected was too light compared to the client’s Natural Level. Re-apply haircolor formula formulating a deeper shade that is within 2 Levels of the natural color. Apply in fine even sections, being sure to thoroughly saturate the hair, and allow to process for entire recommended time.

POOR GRAY COVERAGE WITH SEMI-PERMANENT ON MORE THAN 40% GRAY

After application of a deposit-only color there is poor gray coverage on more than 40% gray hair.

Re-apply haircolor formula staying within 2 Levels of the natural color, and add up to 1 oz. of the next darker color in the same tone or warmer. Allow to process for entire recommended development time.

In the future, if gray coverage is still not sufficient, it’s time to graduate the client to a permanent shade.

RESISTANT GRAY

The client has resistant gray, but requested you use a "mild" developer. After application of haircolor, the gray coverage was poor.

To please the client, you used only 10-volume developer in your formula, which is not the correct developer strength to achieve gray coverage.

Mix a fresh formula with 20-volume developer and reapply to the most resistant areas first. Check frequently. Less processing time may be required for this second application.

In the future, when coloring clients with resistant gray, you may want to reformulate using Miss Clairol GrayBusters.